1 Hour Predicted Delivery Window
For Next Working Day deliveries, and other courier deliveries*, then on the morning of your delivery you will receive an email with an estimated delivery time, so you don't have to wait in all day. If the time is inconvenient there is a link on the email to re-arrange the delivery for a more convenient day.
*Larger items tend to be sent by courier, while smaller items tend to be sent by Royal Mail 1st Class Post (in which case there is no predicted delivery window or tracking information available).
If you are likely to be out during the day you can choose to have your parcel delivered to your work address, or when you receive the email from the courier you can select to have it delivered to a local collection point (usually a nearby store) so you can pick it up when it's convenient.
The following delivery options are available:
Please note we do not deliver to the following locations: Isle of Scilly, Channel Islands.
*Next day services are not available to some Scottish locations (typically Aberdeen and beyond), in that case the delivery will be 2 working days. Pre-10, Pre-12 and Saturday deliveries are not available to Scotland.
The cut-off time for next day deliveries is 3pm, orders received after that time will normally be dispatched on the following working day.
Items are never dispatched or delivered on weekends or national holidays. Delivery times are estimates only, no delivery times are guaranteed.